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Returns

Returns

Sales contracts made by the Internet are off-premises contracts according to the act of 30 May 2014 on consumer rights. Therefore, the Customer has the right to withdraw from the contract within 14 days from the date of delivery and without any reason.

If the Customer withdraws from the contract, he/she shall send a written notice of withdrawal to the Shop to the following address: Browamator  ul. Przekopna 39A, 38-100 Strzyżów before the expiry of the time limit specified above. A sample notice of withdrawal makes an attachment No. ... to the Regulations.

Withdrawal from a contract, Customer's bank account number and the returned Goods shall be sent to: Browamator, ul. Przekopna 39A, 38-100 Strzyżów, or by email: office@heyhops.com.

Where the consumer has chosen a delivery option other than the most economical default delivery standard offered by the trader, the latter is not required to reimburse the consumer for the additionally incurred costs. The Customer does not bear the costs of return shipment if he/she chose the cheapest method of shipment when making a purchase. Otherwise, the Shop covers the costs up to the amount of the cheapest delivery.

The money for the returned Goods will paid back to the Customer to his/her bank account number sent together with the contract withdrawal, or in any other way specified by the Customer.

The Cusomer is required to promptly return the goods to the Seller but no more than 14 days from the day on which the Customer withdrew from the contract. The
withdrawal can be done together with returning the Goods.

The Customer is requested to return the Goods in their original packaging with its original content and a proof of purchase from the Shop.

The return goods may not be altered, it must have all its original labels and must not have any signs of having been used( only as much as it is necessary seeking to examine it) and with its marketable condition preserved.
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